Legal & policy

Refund Policy

CareerGenie subscription pricing is in Indian Rupees (₹, INR) only. Paid billing is not activated yet. This Refund Policy is an operational placeholder that will be finalized before paid billing is enabled.

Operational placeholder
Last updated: Draft — pending billing activation

This document is prepared as a product-ready draft. It should be reviewed by qualified legal counsel before being relied on as final legal terms. Nothing on this page constitutes legal advice.

1. Current billing status

Payment processing is not enabled yet. Free features are available without payment. Upgrade calls-to-action currently route to contact until checkout is activated.

2. Paid plans (once activated)

CareerGenie will offer INR-priced monthly and annual plans (/month, /year). Refund rules will be published here in full before any charge is collected.

3. Refund eligibility (placeholder)

Refund eligibility windows, pro-rating, and exceptions will be defined before activation. Nothing on this page promises an automatic refund.

4. Non-refundable cases (placeholder)

Certain items may be non-refundable once consumed, such as one-time credits or usage-based charges. Final list to be published.

5. Enterprise / Education contract billing

Enterprise and Education agreements follow contract-specific terms and are not governed by self-service refund workflows.

6. Refund request process

Until self-service billing is enabled, refund questions should be directed to support via the contact form.

7. Processing time (placeholder)

Processing time will depend on the payment provider selected in a later phase. Specific timelines will be published before paid billing is activated.

Questions?

Use the contact form for legal or privacy questions until a dedicated legal mailbox is configured.

Contact billing support