Help Center

Guides, tutorials, and answers for CareerGenie.

Basics
Getting started with CareerGenie

Complete your profile and take the first tour.

Resume
Uploading and analyzing your resume

Upload a PDF or DOCX resume and receive AI scoring.

Interview
Practicing interviews with AI

Run mock interviews with adaptive follow-up questions.

Mentor
Working with your Career Mentor

Ask questions, set goals, and get weekly briefings.

Recruiter
Recruiter workspace basics

Post jobs, manage pipelines, and schedule interviews.

Education
Institution workspace basics

Manage programs, students, and placement drives.

Billing
Managing your subscription

Change plan, view invoices, and manage credits.

Security
Privacy and your data

Understand what data is stored and how to export or delete it.

Frequently asked questions

Is my resume data private?

Yes. Recruiters only see fields you explicitly consent to share; your Digital Twin memory stays private.

Do you use my data to train external models?

No. AI runs through the CareerGenie AI Orchestrator with policy guardrails and no third-party training.

Can I cancel anytime?

Yes. Cancellations take effect at the end of your billing period.

Do you support enterprise SSO?

Yes — SAML SSO is available on Enterprise plans.