Billing Policy
CareerGenie prices all paid plans in Indian Rupees (₹, INR). This Billing Policy explains how checkout, receipts, renewals and grace periods work today. This is a product policy draft and should be reviewed before final public launch.
This document is prepared as a product-ready draft. It should be reviewed by qualified legal counsel before being relied on as final legal terms. Nothing on this page constitutes legal advice.
1. Plans and pricing (INR)
CareerGenie offers Free, Pro, Premium, Recruiter, Education and Enterprise plans. All prices are shown in Indian Rupees (₹, INR). See the Pricing page for current tiers.
2. Razorpay Standard Checkout
Online payments are processed via Razorpay Standard Checkout. Each checkout is a one-time, user-initiated payment. CareerGenie does not take a mandate, e-NACH, or auto-debit authorization at checkout, and does not automatically re-charge your account when a plan period ends.
3. Manual UPI fallback
For users who cannot complete Razorpay checkout, a Manual UPI workflow is available. Users pay to the displayed UPI ID and submit the payment reference. Plan access is activated only after admin verification.
4. Receipts and invoices
Receipts are generated after successful verification and are available in the billing area. GST breakups are shown where applicable. Enterprise/Education invoicing may follow a contract-specific process.
5. Renewal reminders and grace period
Because plans are not auto-renewing, CareerGenie sends renewal reminders before expiry so you can choose to renew. A short grace period may apply after the plan period ends before paid features are downgraded to the Free tier.
6. No auto-charge without mandate
CareerGenie will not silently charge your payment method after your plan period ends. Any future recurring/mandate-based billing will require an explicit, separate consent flow.
7. Failed and pending payments
If a payment fails, no plan change is applied. If a payment is pending, entitlements are granted only after Razorpay confirms success and our server verifies the signature. See the payment status page for next steps.
8. Enterprise and Education billing
Enterprise and Education plans are handled via Contact Sales. Custom pricing, invoicing terms, and access provisioning are agreed separately and granted only after admin approval.
9. Support
For billing questions, use Billing Support inside your account or the public support form.
Questions?
Use the contact form for legal or privacy questions until a dedicated legal mailbox is configured.
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